This privacy statement provides you with an overview of how 247feetserve.com processes your data.
1.1. PROFILE DATA
- Your first and last name
- Your contact details
- Your preferences, e.g. in terms of brands, product types or styles
- Demographic information such as your gender, age and place of residence
1.2. CONTACT DATA
When you contact us, we collect your contact information. Your contact information may include, depending on how you contact us (e.g., by phone or e-mail), your name, mailing addresses, phone numbers, fax numbers, e-mail addresses, details of your social media profiles (for example, we may receive your Facebook ID if you contact us through Facebook), usernames, and similar contact details.
1.3. PURCHASING DATA
When you order something from 247feetserve.com or make a purchase on site, for example in a KICKZ store, we collect your Purchase data. Purchase data may include the following information, depending on the type of sale and processing status:
- Order number
- Details about the purchased items (name, size, color, purchase price, etc.)
- Payment method details
- Delivery and billing addresses
- Notifications and communications related to purchases (e.g., revocation notices, complaints, and notifications to customer service)
- Delivery and payment status, e.g. "Completed" or "Shipped".
- Return status, e.g. "Successfully completed".
- Details of service providers involved in the execution of the contract (in the case of mail-order purchases, for example, shipment numbers of parcel service providers)
1.4. PAYMENT DATA
We offer you the common payment methods in online commerce - in particular prepayment, credit card, PayPal or invoice. For the execution of payment, we collect the payment data provided by you. We receive further payment data from external payment service providers with whom we cooperate for the execution of payments. We only pass on data to our payment service providers that is necessary for payment processing.
PAYMENT DATA ARE FOR EXAMPLE:
- Preferred payment method
- Billing addresses
- IBAN and BIC or account number and bank code
- Credit card data
1.5. DATA OF INTEREST
When you interact with our services, we collect data that tells us which content, topics, products, product types, brands or styles you are interested in. For example, we may infer which styles and product categories you are interested in from shopping data, wish list content, and your age (to the extent this information is available to us) and by comparing you to users with similar characteristics. This allows us to show you the products most likely to be relevant to you first the next time you search. In addition to the interests you communicate directly, we may also infer your interests from other data we collect. For example, if you repeatedly visit a certain area of the KICKZ Shop, we may infer your interests from your access data as part of our usage analysis (e.g., we may infer that you may be interested in sports if you regularly visit the "Sportswear" category or order products from that category).
1.6. LOCATION DATA
For certain purposes, we also collect data about the current location of your device when you use our services. In doing so, we collect location data derived from the IP address of your device (down to the city level). An anonymized IP address shortened to three digits is used for this purpose. This can therefore no longer be used to identify your internet connection or device.
1.7. INFORMATION FOR PROMOTIONS AND SURVEYS
If you participate in a promotion (e.g., sweepstakes) or survey (e.g., customer satisfaction surveys as part of market research) offered by 247feetserve.com, we will ask you for information about yourself.
1.8. DEVICE AND ACCESS DATA
When using online and mobile services, it is unavoidable that technical data is generated and processed in order to provide the functions and content offered and to display them on your device. We refer to this data collectively as "device and access data". Device and access data is generated every time you use an online and mobile service. It does not matter who the provider is. Device and access data therefore accrue, for example, when you use:
- Social media fanpages
- E-mail newsletters (i.e., when your newsletter interaction is captured)
- Location-based services
In this section, we also inform you about the legal basis on which we process data for the individual purposes. Depending on the legal basis on which we process your data, you may be entitled to special data protection rights - in addition to your always existing data protection rights such as the right to information. For example, in some cases you have the right to object to the processing of your data.
We use your data to provide the 247feetserve.com websites. In addition to the device and access data that is generated each time you use these services, the type of data processed and the processing purposes depend in particular on how you use the functions and services provided via our services. In addition, we use the data generated by the use of our services to find out how our online offering is used. We use this information, among other things, to improve our services and for personalized advertising.
247feetserve.com maintains social media profiles on the social networks of Facebook and Instagram (so-called "fanpages"). On our Fanpages, we regularly publish and share content, offers, and product recommendations. With every interaction on our fanpages or other Facebook or Instagram websites, the operators of the social networks record your usage behavior with cookies and similar technologies. Fan page operators may view general statistics about the interests and demographic characteristics (such as age, gender, region) of the fan page audience. If you use social networks, the nature, scope and purposes of social network data processing are primarily determined by the social network operators.
We offer several newsletter services. You will receive information about the topics covered by each newsletter and other notices when you sign up for a newsletter service. When you use our newsletters, we also collect device and access data.
We use the data provided in the context of an order for 247feetserve.com vouchers to check and process the order and to send and redeem the voucher. This also includes the logging and processing of data related to the use of the voucher, in particular to prevent fraud.
FOR THESE PURPOSES, WE ALSO STORE THE FOLLOWING DATA:
- Date of issue
- voucher value
- voucher code
- Time of voucher redemption
You have the following legal data protection rights under the respective legal requirements: Right of access (Article 15 GDPR), Right of erasure (Article 17 GDPR), Right of rectification (Article 16 GDPR), Right of restriction of processing (Article 18 GDPR), Right of data portability (Article 20 GDPR), Right of complaint to a data protection supervisory authority (Article 77 GDPR), Right of withdrawal of consent (Article 7(3) GDPR) and the right to object to certain data processing measures (Article 21 GDPR). You can find the contact details for your requests under "Contact persons".
If you close your customer account, we will delete all data stored about you. If complete deletion of your data is not possible or not required for legal reasons, the data in question will be blocked for further processing.
Your personal data is transferred securely by us through encryption. This applies to your order and also to the customer login. We use the SSL (Secure Socket Layer) coding system for this purpose. Furthermore, we secure our websites and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.